BRYSENTHEXIS Money Back Guarantee Policy

At BRYSENTHEXIS, we are committed to providing the highest quality products and services to our valued customers. We understand that sometimes a product may not meet your expectations or requirements. Therefore, we offer a comprehensive Money Back Guarantee to ensure your satisfaction and peace of mind.

Eligibility

• You must contact BRYSENTHEXIS support within 30 days of receiving your product to be eligible for a refund.
• The product must be in its original condition, unused, and in its original packaging.
• Proof of purchase is required for all refund claims.

Return Process

1. Contact our customer service team at support@brysenthexis.com to initiate a return.
2. Our team will guide you through the process and provide a Return Authorization Number (RAN).
3. Securely package the product, including all original accessories, and label it with the provided RAN.
4. Ship the package to the return address provided by our team. Return shipping costs are the responsibility of the customer.

Refund Processing

Once the returned product is received and inspected by our team, a refund will be initiated. Please allow up to 10 business days for the refund to be processed to your original payment method. Note that depending on your bank or credit card provider, it may take additional time for the refund to reflect in your account.

Exclusions

Our Money Back Guarantee does not apply to products marked as non-returnable, personalized items, or digital goods. Items that have been tampered with or altered are also exempt from this policy.

Contact Us

For any questions or concerns regarding our Money Back Guarantee Policy, please do not hesitate to contact BRYSENTHEXIS customer support at support@brysenthexis.com or call us at 1-800-555-0199. We are here to assist you from Monday to Friday, 9 AM to 5 PM.